WORK CONFLICT MEDIATION
Is there interpersonal conflict in your team or organisation? Are there power struggles, personality clashes, blame games, lack of communication, misunderstandings between colleagues? Work Conflict Mediation can help achieve a win-win resolution for all parties involved.
Compared to other forms of conflict resolution in the workplace, mediation has the following advantages for the individual disputants:
- Helps avoid lengthy formal procedures and investigations
- Reduces stress and anxiety
- No blame or judgement
- Confidential and safe process
- Disputants are in control of the outcome
- Encourages win/win solutions
- Helps improve problem-solving and communication skills
The disputants' team and organisation as a whole can benefit from the use of independent mediation in the following ways:
- Cost- and time-effective
- Reduces sickness and absence
- Can be set up promptly
- Reduces complaints, grievances and litigation
- Helps retain experienced staff
- Improves employee morale
- Enhances communication within the team
- Improves work quality and productivity
- Enhances creativity and problem solving
- Helps maintain and enhance the reputation of the employer
- Retains the option for formal procedures where required
For more information, visit the Work Conflict Mediation website.